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Find the next action for your store, product or order. These guides explain the verified workflow and link to the corresponding area in your member account.
10 ARTICLES
Stores & integrationsConnect a selling channel+
Open Stores and choose authorization for the supported platform, or use the local-store option. Complete the platform permission flow and review the resulting authorization and enabled state.
Open storesStores & integrationsAn order has not appeared+
Check that the intended store is authorized and enabled. Review the platform-orders area and available sync or import actions. If the order is still missing, send the store and order reference to the team.
Review platform ordersProducts & sourcingCreate a useful sourcing request+
Include the reference, specifications, destination, target product-only cost and expected volume. Add packaging and logo requirements so the quote can consider the same brief.
Create sourcing requestProducts & sourcingFollow a quotation+
The sourcing area separates pending quote, quoting and pending confirmation, alongside quote results. Open the request and review the current stage before making the next decision.
Open sourcing requestsOrders & fulfillmentUnderstand an order stage+
Platform orders have separate queues for unquoted, quoting, pending payment, processing, completed, canceled and exception work. The queue tells you which kind of action to review.
Open order queuesOrders & fulfillmentAsk about a specific order+
Use the order-ticket area with the relevant reference. Explain what you expected, the current stage and the question the team needs to resolve.
Open order ticketsInventory & inboundReview stock before replenishing+
Use available and reserved quantities with low-stock or out-of-stock risk. Review the related procurement work before deciding the next inbound quantity.
Open inventoryInventory & inboundPrepare a new inbound shipment+
Confirm the receiving address with the team, then prepare SKUs, variants, units and carton labels. Keep the purchase-order reference with the incoming stock.
Review purchase ordersShipping & estimatesPrepare a freight trial+
Open the freight trial with the destination and actual packed weight. Add dimensions and postcode where possible. Treat the result as an estimate until the shipment quotation is confirmed.
Open freight estimatorFinance & reportsUnderstand the cost view+
Finance provides account activity and available or frozen funds. The fulfillment-profit report has a narrower scope than complete business profit; include wider selling costs separately.
Open financeNo matching guide yet.
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